Teams Phones and Conferencing

Simplify business communication with secure, expertly managed Teams Phones & Conferencing.

Reduce downtime and missed calls, average issue resolution time is under 2 hours for all Teams Phones support tickets.

Boost productivity with reliable, managed Teams conferencing solutions; 85% of issues are resolved on the first call.

Ensure secure communication with 24/7 monitoring and multi-layered protections built into every Teams deployment.

Get clear, plain-language support from Microsoft Certified experts, 500+ end users rely on our communication solutions.

Experience personalized service and simplified billing with a flat, predictable monthly fee for Teams Phones and conferencing.

Request a Quote for our Teams Phones and Conferencing

Clients Rely on Teams Phones & Conferencing

Discover how SMBs boost productivity and streamline communication with expert-managed Teams solutions.

Crestline IT Services has serviced us for over 6 years and we love them. The technicians come in and we know they will maintain confidentiality. They’re quick and fast. They fix things. They get it done. That’s what it’s all about to us.

Manager of Finance
Not-for-Profit Organization

Crestline IT Services had everything set up to handle the extraordinary demands we placed on them. In a crisis it is good to now you have the support and professionalism that Crestline offers to their customers.

Principal
Cable & Parts Distributor

We sourced top quality products …but that alone was not enough. We needed the added value provided by the professional team at Crestline IT Services to make this all happen with minimal disruption to our business.

President
Web Design / eCommerce

Crestline IT Services took the time to get to know Geneva and how it operates … As Geneva is expanding, Crestline is right there helping to find the right solutions, … we have been able to develop a great working relationship with them.

IT Manager
Health Care Provider

Helped us get on O365 – drama free, up in running immediately; setup new email; excellent support, excellent staff.

John Bombakos
Designation, Organization

Crestline’s MSP and vDesktop services ensure stability, trust and compliance with our Montreal clients. Great strategic partner! Thanks guys.

George Melas
Managed Partner, TechWise Networks

Our Clients

Comprehensive Teams Phones & Conferencing Solutions

Unified business communication management

Unlock seamless communication with customized Microsoft Teams Phone System setup and integration. Benefit from direct routing, number porting, and device provisioning handled by certified experts. Enjoy a smooth transition with minimal disruption, personalized onboarding, and clear, jargon-free guidance. Every deployment is tailored for SMBs, ensuring your team is up and running quickly, with secure, reliable calling from desktop or mobile devices.

Simplify your meeting experience with end-to-end Teams Conferencing solutions. Crestline manages licensing, calendar integration, device setup, and security configuration, so your virtual meetings are easy to schedule and join. Get HD video, screen sharing, and collaboration tools optimized for clarity and uptime. Your staff is supported with training, documentation, and friendly helpdesk access in both English and French.

Boost productivity with unified call management features, including voicemail, call queues, auto attendants, and advanced routing. Every feature is configured to reflect your business needs, ensuring efficient handling of customer and internal calls. Regular system reviews and proactive maintenance minimize downtime and keep your communication tools running smoothly, so your business never misses a beat.

Protect your communications with robust security measures built into every Teams Phones and Conferencing solution. Benefit from multi-factor authentication, end-to-end encryption, and ongoing security monitoring. Crestline’s team ensures compliance with industry standards and provides regular updates, giving your business peace of mind and reducing risk from cyber threats or data breaches.

Receive fast, expert support whenever you need it. With a 60-minute average response time and a dedicated team of Microsoft Certified professionals, Crestline handles troubleshooting, device issues, and user questions efficiently. Most issues are resolved on the first call, and proactive system monitoring helps prevent disruptions before they affect your business.

Scale your Teams Phones and Conferencing solution as your business grows. Flexible licensing, device support, and integration with third-party applications ensure you are always ready for expansion or change. Crestline provides ongoing reviews and recommendations, so your communication tools keep pace with your evolving business needs, without unexpected costs or complexity.

Results That Matter: Teams Phones and Conferencing by the Numbers

87.4%

First-Call Resolution Rate

85%

First-Call Resolution Rate

75%

Recurring IT Issue Reduction (3 Mo)

Seamless collaboration with Teams Phones and Conferencing for effective business communication anywhere.

Effortless, Reliable Business Communication Anywhere

Transform business collaboration with Teams Phones and Conferencing solutions that let your team connect from anywhere, on any device. Benefit from enterprise-grade security, seamless integration with Microsoft 365, and personalized setup, training, and ongoing support. Every solution is tailored for SMBs, so your organization enjoys reliable, high-quality calls and meetings without technical headaches or hidden costs.

Modern teams collaborating seamlessly using Teams Phones and Conferencing for unified calling and conferencing solutions.

Unified Calling and Conferencing for Modern Teams

  • Enjoy secure, HD-quality calls and meetings with built-in Microsoft protections.
  • Simplify workflows by unifying calls, chat, and video in a single platform.
  • Scale easily as your business grows, with flexible licensing and device support.
  • Get expert setup, migration, and user training to ensure fast adoption.
  • Depend on 24/7 proactive monitoring and support from certified technicians.

Request a Teams Phones & Conferencing Consultation Today

Empower your team with crystal-clear calls and seamless virtual meetings.

Request More Information
Experience-driven support for Teams Phones and Conferencing ensures secure and efficient deployments for your organization.

Experience-Driven Support and Security-First Deployments

Confidently move your business communication to the cloud with a proven partner that puts your needs first. With over 30 years of SMB support, Crestline IT Services delivers Teams Phones and Conferencing solutions that drive productivity and reduce IT headaches. Benefit from predictable costs, fast expert response, and security-first deployments that help your team stay focused on business, not troubleshooting.

Frequently Asked Questions

Teams phones and conferencing services provide you with a unified cloud-based phone system and seamless video meeting tools, all integrated with Microsoft 365. You get secure call handling, call routing, voicemail, and HD video conferencing. Setup, support, and ongoing management are handled for you, so your team can communicate from anywhere using desk phones, computers, or mobile devices.

With teams phones and conferencing, you can streamline communication by centralizing calls, chats, and meetings in one platform. This reduces time spent switching between tools and improves team collaboration. Features like instant screen sharing, call recording, and calendar integration help keep everyone connected and focused on business priorities, wherever they work.

The migration process starts with a free on-site evaluation of your current setup. You receive a tailored migration plan that includes:

  • Assessment of your existing phone numbers and devices
  • Configuration of Microsoft 365 integration
  • Porting your numbers and training your team
  • Ongoing support to ensure a smooth transition with minimal downtime

Most small businesses can be fully set up with teams phones and conferencing in one to two weeks. The timeline depends on the number of users, existing infrastructure, and any custom requirements. You’ll receive a clear project plan and regular updates so you know exactly what to expect at each step.

You benefit from 30+ years of experience supporting SMBs and a client-first approach that prioritizes reliability and security. Support is available in both English and French, with a 60-minute average response time and over 85% first-call resolution rate. Solutions are tailored to your business, explained in plain language, and managed by a Microsoft Certified Partner you can rely on.