VoIP and Unified Communications Services
Simplify business communication and boost productivity with secure, managed VoIP solutions trusted by SMBs for over 30 years.
Eliminate downtime and missed calls with 24/7 monitored VoIP systems, 85% first-call resolution rate.
Reduce complexity by integrating voice, video, and messaging, 500+ end users supported with clear, reliable service.
Protect your communications with multi-layer security, expertly managed by Microsoft Certified Partners.
Optimize costs and scale as needed, predictable flat monthly fees, no surprise charges.
Empower your remote and hybrid teams with seamless cloud-based communication, average client retention over 10 years.
Request a Quote for our VoIP and Unified Communications Services
Hear How SMBs Succeed With Crestline's VoIP Solutions
Discover how unified communications streamline workflows, reduce downtime, and empower teams.
Our Clients
Comprehensive VoIP & Unified Communications Solutions
Integrated platforms for streamlined business communication
Experience enterprise-grade voice quality with advanced VoIP phone systems tailored to your business needs. Crestline IT Services configures, deploys, and manages every aspect of your phone infrastructure, ensuring clear calls, flexible phone options (desk, softphone, mobile), and reliable service. Enjoy auto-attendant, voicemail-to-email, call forwarding, call recording, and scalable extensions, all backed by proactive support and ongoing system monitoring.
Unify voice, video, and instant messaging into one seamless platform that enables faster collaboration, no matter where your team works. Crestline’s Unified Communications solutions are designed for SMBs who demand simplicity, security, and productivity. Benefit from real-time presence, screen sharing, team chat, and integrated conferencing tools that work across devices, all managed with user-friendly administration and robust security controls.
Integrate VoIP and unified communications directly with Microsoft 365 and other business-critical applications. Crestline’s experts ensure your communications solution fits perfectly with your workflows, including Outlook, Teams, and CRM integration. This streamlines daily operations, automates call logging, and keeps all your tools working together, maximizing efficiency without additional complexity or disruption for your users.
Keep your communications secure with multi-layer protection including encryption, secure user authentication, and real-time threat monitoring. Crestline builds security into every system setup and provides ongoing patching, monitoring, and compliance support. Protect sensitive business conversations and data while ensuring privacy and regulatory compliance, giving you confidence and peace of mind.
Rely on Crestline’s responsive support and 24/7 system monitoring to keep your VoIP and unified communications running smoothly. Benefit from proactive device maintenance, fast troubleshooting, and expert guidance in both English and French. Enjoy an average response time under 1 hour and issue resolution under 2 hours, minimizing downtime and ensuring your business stays connected.
Scale your communications easily as your business grows, without surprise costs. Crestline offers predictable flat monthly fees, flexible user licensing, and the ability to add or remove features as needed. Whether you have 10 or 50 employees, your communication solution adapts to your needs, with straightforward billing and no long-term lock-in.
Proven Results: Communication Reliability and Client Satisfaction
First-Call Resolution Rate
First-Call Resolution Rate
Response Time
Seamless, Secure Communication for Modern Teams
Empower your team with reliable, cutting-edge VoIP and Unified Communications tailored for small and mid-sized businesses. Experience crystal-clear voice, integrated video, and instant messaging, all managed by a dedicated team with over 30 years of expertise. Security is built-in at every layer, so your data and conversations stay protected. Rely on rapid support, proactive monitoring, and solutions aligned with your business goals.
All-in-One Communication, Purpose-Built for SMBs
- Centralized communication tools, voice, video, chat, in one easy-to-use platform
- Proactive 24/7 monitoring and rapid response to ensure system uptime
- Customizable call handling, voicemail-to-email, and advanced call routing
- Integration with Office 365 and business applications for workflow efficiency
- End-to-end encryption and multi-factor authentication for data security
Request a VoIP & Unified Communications Consultation
Experience reliable, secure communication and seamless team collaboration.
Trusted Support That Lets You Focus on Growth
Gain peace of mind with a partner that takes full ownership of your communications infrastructure. Every solution is explained in plain language. Support is proactive, hands-on, and always aligned with your growth objectives. Enjoy predictable costs, fast troubleshooting, and a single point of contact for all your voice and collaboration needs, so you can focus on your business, not your phones.
Other IT Services We Offer
Frequently Asked Questions
You get a full suite of communication tools designed for modern business needs. Features include cloud-hosted phone systems, video conferencing, instant messaging, voicemail-to-email, secure file sharing, and mobile integration. Every solution is tailored to fit your team’s workflow and security requirements, making it easy to connect and collaborate from anywhere.
With voip and unified communications services, your team can communicate and collaborate in real time from any device or location. This flexibility reduces response times, streamlines meetings, and minimizes missed messages. Youll spend less time troubleshooting and more time focused on business growth, backed by reliable technology support and proactive system monitoring.
The migration process is designed to minimize disruption. First, your existing environment is assessed and a tailored migration plan is created. Next, your data and numbers are securely transferred, hardware is set up as needed, and training is provided for your team. Ongoing support ensures a smooth transition and quick resolution of any questions.
Pricing is simple and predictable, starting at a flat monthly fee of $1,000 for businesses with 10 to 50 employees. This covers all core features, management, and ongoing support. There are no hidden fees, just clear, upfront pricing so you can budget with confidence.
You benefit from over 30 years of SMB support experience, personalized service, and a proactive approach to both security and reliability. Support is available in English and French, with rapid response and resolution times, most issues are addressed in under 2 hours. The focus is on aligning technology with your business goals, not just selling a product.