Managed Desktop/Virtual Desktop Infrastructure (VDI)

Simplify IT complexity with secure, expertly managed virtual desktops that enable SMBs to focus on growth.

Eliminate downtime and interruptions with 24/7 proactive VDI support, 85% of issues are resolved on the first call.

Protect sensitive data with multi-layered security and encryption, leveraging Microsoft Certified expertise.

Scale up or down effortlessly with flexible cloud-based desktops tailored for growing SMBs and changing needs.

Gain peace of mind with expert management and predictable flat monthly fees, no hidden costs or IT surprises.

Empower teams with fast, secure remote access to business apps and files, boosting productivity from anywhere.

Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)

What Clients Say About Managed Desktop & VDI Services

Discover how reliable managed desktops and VDI improve productivity and security.

Crestline IT Services has serviced us for over 6 years and we love them. The technicians come in and we know they will maintain confidentiality. They’re quick and fast. They fix things. They get it done. That’s what it’s all about to us.

Manager of Finance
Not-for-Profit Organization

Crestline IT Services had everything set up to handle the extraordinary demands we placed on them. In a crisis it is good to now you have the support and professionalism that Crestline offers to their customers.

Principal
Cable & Parts Distributor

We sourced top quality products …but that alone was not enough. We needed the added value provided by the professional team at Crestline IT Services to make this all happen with minimal disruption to our business.

President
Web Design / eCommerce

Crestline IT Services took the time to get to know Geneva and how it operates … As Geneva is expanding, Crestline is right there helping to find the right solutions, … we have been able to develop a great working relationship with them.

IT Manager
Health Care Provider

Helped us get on O365 – drama free, up in running immediately; setup new email; excellent support, excellent staff.

John Bombakos
Designation, Organization

Crestline’s MSP and vDesktop services ensure stability, trust and compliance with our Montreal clients. Great strategic partner! Thanks guys.

George Melas
Managed Partner, TechWise Networks

Our Clients

What's Included in Managed Desktop & VDI Services

Reliable, secure virtual environments for SMBs

Enjoy seamless, secure access to your business environment from anywhere with Crestline’s managed desktop and VDI deployment. Each solution is tailored to your business needs, ensuring a consistent experience across devices and locations. Services include setup, resource allocation, user provisioning, application configuration, and ongoing optimization, all handled by seasoned IT professionals focused on minimizing disruption and maximizing uptime for your team.

Benefit from continuous, proactive management that keeps your desktops and virtual infrastructure running at peak performance. Crestline’s certified technicians handle security patching, software updates, system monitoring, and troubleshooting, often resolving issues before users are impacted. Regular maintenance and performance tuning ensure your environment remains reliable, secure, and fully aligned with your business goals.

Protect your critical business data with robust backup and disaster recovery solutions built into every managed VDI deployment. Automated, encrypted backups and tested recovery plans safeguard against data loss, ransomware, and outages. Crestline’s approach ensures that your business can recover quickly from unexpected events, minimizing downtime and maintaining business continuity at all times.

Enjoy peace of mind knowing that security is foundational in every desktop and VDI service. Crestline employs multi-layered protection, including firewalls, endpoint security, MFA, and continuous threat monitoring, to keep sensitive data and business operations safe. Security best practices are integrated into every phase, supporting compliance and reducing risk for SMBs handling confidential information.

Scale your IT environment easily as your business grows. Crestline’s managed desktop and VDI services are designed for rapid user onboarding and offboarding, seamless scaling up or down, and integrating new applications or services with minimal disruption. Flexible, cloud-based solutions mean your technology always fits your evolving needs, without the overhead of constant reinvestment or in-house management.

Get transparent, predictable pricing with flat monthly fees and no surprise costs. Crestline’s service model eliminates hidden charges and enables straightforward budgeting, making enterprise-grade IT support accessible for SMBs. Your investment covers all routine management, support, and upgrades, providing clarity and confidence as you plan for future growth.

Proven Results with Managed Desktop & VDI Solutions

4+ Yr

Years In Business

0.75

Avg IT Issue Reduction

8:30am-5pm

Helpdesk Hours

Managed Desktop/Virtual Desktop Infrastructure (VDI) Boost Productivity with Secure, Managed Virtual Desktops section image 1

Boost Productivity with Secure, Managed Virtual Desktops

Unlock productivity and reliability with professionally managed desktop and VDI solutions. Crestline IT Services delivers seamless, secure virtual workspaces that enable instant access to files and business applications from any device. Every deployment is customized to your needs, backed by 24/7 support and proactive monitoring. With over 30 years of experience, Crestline ensures smooth operations, minimal downtime, and simple scalability for SMBs ready to grow.

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Reduce IT Complexity and Strengthen Security for Every User

  • Centralized management for all desktops and devices, simplifies updates, patching, and compliance.
  • Multi-layered cybersecurity built into every deployment, including advanced encryption and active threat monitoring.
  • Flexible user provisioning, add or remove users and workstations in minutes as your business evolves.
  • Predictable monthly costs with no surprise IT bills, supporting your budgeting and growth planning.
  • Expert support in both English and French, with average response times under 60 minutes and resolution under 2 hours.

Request Your Managed Desktop/VDI Consultation Today

Experience seamless, secure desktops and reduce downtime with expert-managed VDI.

Request More Information
Managed Desktop/Virtual Desktop Infrastructure (VDI) Let Experts Manage IT, So You Can Handle Business section image 3

Let Experts Manage IT, So You Can Handle Business

Focus on business growth while Crestline manages your IT environment end-to-end. Managed desktop and VDI services free your team from troubleshooting and technical distractions. Get proactive maintenance, automatic backups, and expert guidance, ensuring technology aligns with your goals and adapts quickly to market changes. Clear communication and plain-language explanations keep you informed at every step.

Frequently Asked Questions

Managed desktop/virtual desktop infrastructure (VDI) gives your team secure access to desktops and apps from any device, wherever they work. Everything runs in the cloud or on dedicated servers, so you don’t need to manage hardware or updates. You get a consistent user experience, robust security, and support for both remote and onsite users, all handled for you by IT experts.

Switching to managed desktop/virtual desktop infrastructure (VDI) brings several advantages:

  • Access your work securely from anywhere
  • Reduce downtime and IT headaches
  • Improve data security and compliance
  • Simplify device management and updates
  • Scale up or down easily as your team grows

Your onboarding starts with a free, no-obligation assessment to review your current IT setup. A custom migration plan is created to minimize disruption, including data transfer, user training, and phased rollouts. Ongoing support and clear communication keep your team informed every step of the way.

Managed desktop/VDI is offered at a simple, flat monthly fee starting at $1,000 per month. Pricing includes:

  • All desktop management and support
  • 24/7 monitoring and helpdesk
  • Security updates, backups, and software patching
  • Support for 10 to 50 users
  • English and French service options

You get over 30 years of experience supporting small and mid-sized businesses, personalized service, and a proven record of high client retention. With an average response time of under an hour and 85% first-call resolution, your IT problems are handled quickly so you can stay focused on your business.