Sales Account Representative

Crestline IT Services provides medium and small business with worry free IT solutions and services . With over 30 years experience working with small to mid sized business in York Region, Crestline provides reliable and cost-effective support, and service.

Requirements and qualifications of the position

This position requires an individual who has a confident and competitive personality, who is able to pick up technology concepts quickly and apply them to a customer’s requirements. Persons in the IT Sales position need to create a sales funnel in order to bring a steady stream of revenue. The individual should be client-focused and have excellent communication and customer service skills.
• Supporting pre-sales activities by giving detailed information about technical specifications and the ways in which they could meet a customer’s needs in non-technical terms.
• Ability to conduct presentations to customers that define Crestline solutions and how customer requirements are addressed.
• Able to negotiate Services Agreements, Projects and Product Sales to the benefit of both customer and Crestline.
• Able to conduct post-sales support, including monthly or quarterly review meetings to ensure that the customer is pleased with the services they have contracted for, which also provides an opportunity to find new sales and service opportunities with the customer.

Required Technical Skills

• Able to generate new business by phone prospecting (cold-calling), networking and gaining referrals
• Able to execute a consultative sales approach to identify and address potential customer needs
• Creating a personal experience for the client
• Participating in sales meetings
• Able to build relationships with new and existing clients
• Able to drafting Statements of Work (SOW) for review
• Creating a proposal as a solution for the client’s technology needs as a deliverable
• Inputting client information, proposal, and quotes into the company database

Work Experience

• 2+ Years’ experience in outside sales
• Experience in the IT industry will be a key contributing factor to success

Providing IT solutions is our business. Creating customer peace of mind is our passion. Crestline IT Services has been providing complete, worry-free computing and networking to small and medium businesses for over 30 years. Our success is built on more than quality.
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  • 203-15260 Yonge Street
    Aurora, ON
    L4G 1N4

  • Toll Free: 1.877.727.7978
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