Desktop Services

We provide your organization with complete desktop protection that acts as the first line of defense against viruses and security threats as a result of outdated Anti-virus software and unpatched systems. We will also ensure that your critical files and folders are continually being backed up and protected in the event of a user error, PC failure or natural disaster. Our #1 goal is to keep your PCs safe and your employees productive.

All at a price that is easy to budget for.

Enterprise Class Solution
Encompassing more than just anti-virus, our solution supports full endpoint security

Proactive Approach
Comprised of advanced technologies that can detect and deploy the latest security patches and let us know which PCs have missing patches

Comprehensive Data Protection
An affordable solution to protect and restore your PC with all of your important documents and files in the event of a device failure or disaster

Transparency via Detailed Reporting
A wide range of reports are provided monthly to ensure you have visibility into the management of your environment monthly

Fully Monitored System
We monitor your entire PC environment to ensure it remains healthy and protected and will act immediately if there is an issue

Every minute counts in today’s fast-paced business environment. Stop wasting your valuable time and energy on the planning, selection, deployment, testing and updating of your Anti-virus software. Don’t leave the safety and security of your network environment in the hands of your employees by holding them responsible for keeping their backups and PCs up to date with the latest Windows and 3rd Party software security patches. Your employees should focus on their daily job versus managing their workstation

Benefits of Our Core Desktop Solution

  • Leverage Our IT Expertise and Experience!
    You and your employees have more important things to focus on, and the ongoing safety and security of your PCs shouldn’t have to be one of them. Leverage AV Defender solution for maximum protection and insight.
  • Reduce Operating Costs

    One security incident or an unpatched desktop can stop your employees from being 100% productive, which will affect your bottom line. A virus can hit many machines and take weeks to eradicate. By removing this risk, it will save you money!

  • Protect Your Company’s Critical Assets and Information

    Combining our award-winning AV software with our patch management solution will ensure an additional layer of protection for your workstation environment. We will ensure that all of your Microsoft applications and platforms, as well as your 3rd Party applications remain up to date with the latest patches.

  • Keep Employees Protected and Safeguard Their Important Data Files

    We all make mistakes and accidently deleted an important file or email, or misplaced or had a laptop stolen. With our Managed Backup solution we can recover your missing information, or restore your data to a new laptop and get you pack up and running in no time!

Why our clients choose our Core Desktop Solution

Peace of Mind:

  • Prefer to leverage our IT expertise to ensure their PCs are:
  • Continually protected against viruses and malware attacks and that the AV software will never expire or be out of date
  • Continually kept up to date with the latest Microsoft and 3rd Party security updates and software patches to protect against security breaches and vulnerabilities

Reduce Risk & Maintain Productivity:

  • Our Managed Backup solution will reduce risk by preserving critical data and maintaining productivity levels through quick recovery and restore in the event of user error, system failure
    or disaster

Transparency & Accountability:

  • Through 24×7 monitoring of your workstation environment and comprehensive reporting, we are committed to providing you with the latest performance metrics
Essential IT Support  Availability
24/7 Essentials Monitoring Included
Software & Hardware Reporting  
Managed Anti-virus

  • AV Monitoring
  • AV Updates
  • Threat/Status Reporting
Managed Patch

  • Windows Patch Management
  • 3rd Party Application Patch Management
  • Patch Status Reporting –Successful/Missing/Failed Patches


Managed Workstation Backup

  • Backup Management and Monitoring
  • Backup Success and capacity Reporting for peace of mind
Managed Service Desk (optional)

  • Unlimited Remote Service Desk Support
  • Trending and Reporting Information
  • Capacity/Status Reporting
Managed Mobile (optional)

  • Mobile Management, support and reporting
Managed Vulnerability scanning (optional)

  • Monthly Vulnerability Scan & Compliance Reporting

Contact us now for more information

    Providing IT solutions is our business. Creating customer peace of mind is our passion. Crestline IT Services has been providing complete, worry-free computing and networking to small and medium businesses for over 30 years. Our success is built on more than quality.
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    Contact us
    • 203-15260 Yonge Street
      Aurora, ON
      L4G 1N4

    • Toll Free: 1.877.727.7978
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