Cloud and Infrastructure Managed Services

Do these issues plague your business?

  • Network Neglected? Is yours perceived as a “necessary evil” and not as integral to improving business performance?
  • Downtime Impact? Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?
  • Distracted Employees? Do your staff rely on other non-IT employees to deal with distracting IT problems?

Program Features

  • 24×7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
  • Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
  • Monthly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.
  • Real Time Optimization keeps your infrastructure optimized through our NOC enterprise-class technology. Critical issues are identified, reported, and resolved in real time.
  • Security and Backup Management keeps your environment secure, protected and availablethrough industry best-practices.
Unlimited Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support.
Program Elements Included Services
Managed Server

 

·   24×7 Advanced Performance Monitoring

·   Server Configuration Management

·   Key Application Maintenance

·   Microsoft and 3rd Party Patch Management

·   Real Time Server Optimization

·   Scheduled Preventative Maintenance

Managed Workstation

 

·   24×7 Advanced Performance Monitoring

·   Workstation Configuration Management

·   Microsoft and 3rd Party Patch Management

·   Real Time Workstation Optimization

·   Scheduled Preventative Maintenance

Managed Network ·   Firewall Management and Maintenance

·   Router and Switch Performance Monitoring

Managed Security

 

 

·   Anti-Virus Monitoring and Management

·   Anti-Spam Monitoring and Management

·   Regular Vulnerability Scan and Report

Managed Backup ·   Backup Deployment and Configuration

·   Backup Performance Monitoring

·   Backup Software Updates

·   Scheduled Backup Jobs

·   Data Center Replication and Disaster Recovery Planning

Managed Support ·   Monthly Network Health Review

·   Unlimited Network, End-user and Network Support

Contact us now for more information

Providing IT solutions is our business. Creating customer peace of mind is our passion. Crestline IT Services has been providing complete, worry-free computing and networking to small and medium businesses for over 30 years. Our success is built on more than quality.
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Contact us
  • 203-15260 Yonge Street
    Aurora, ON
    L4G 1N4

  • Toll Free: 1.877.727.7978
  • info@crestline.net
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