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IT Company in Ottawa
Stop IT headaches from slowing your business. Crestline delivers strategic, secure, and fully managed IT solutions with proven results.
Resolve employee IT issues fast with sub-30-minute response times and 85% first-call resolution that keeps teams working.
Stop recurring IT problems with root-cause fixes that reduce repeat issues by 75% within the first three months.
Modernize collaboration and security with expertly managed Microsoft 365 environments optimized for performance and compliance.
Keep employees productive with reliable helpdesk support delivered by local Ontario-based technicians who know your environment.
Scale technology confidently with strategic IT guidance that aligns infrastructure, cloud, and security to business growth.
Request a Quote for our IT Company in Ottawa, ON
Hear from Satisfied Ottawa IT Companies
Discover how Crestline IT Services empowers local SMBs with reliable IT solutions and support.
About Crestline IT Company
Discover how Crestline IT Services delivers measurable value: Streamlined IT management, expert guidance, and end-to-end protection help your business grow without technology headaches. See firsthand how a trusted IT partner can transform your operations and provide lasting peace of mind.
Our Clients
Meet Crestline IT Services
Strategic, Reliable IT Company in Ottawa That Empower Your Business
Trusted by Ottawa SMBs
Benefit from almost 4 decades of experience, serving over 500 end users and supporting businesses with tailored IT solutions designed for real-world needs.
Proactive, Reliable Support
Enjoy rapid response times, issues are typically resolved in under 2 hours, with 24/7 monitoring and an 85% first-call resolution rate.
Client-First IT Partnership
Experience a client-focused approach: clear communication, flat monthly fees, and solutions aligned with your growth and security goals.
Ottawa's Most Comprehensive IT Services for Small and Midsize Businesses
Expert support across all IT domains that makes technology easy to use and feels like an extension of your team!
IT Asset Management
Enjoy complete IT asset management, tracking, managing, and optimizing all hardware and software from procurement to retirement.
Managed IT Services
Benefit from expert managed IT services, including 24/7 monitoring, workstation and server support, proactive system updates, and seamless cloud integration, ensuring your business stays secure.
Cybersecurity Services
Protect your business with end-to-end cybersecurity services. Multi-layer defenses, 24/7 threat monitoring, firewalls, encryption, and user training.
IT Support & Helpdesk
Access fast, reliable IT support, remote and onsite, delivered in both English and French. Most issues are resolved within hours, minimizing downtime and helping your team remain productive.
IT Consulting
Leverage expert IT consulting for infrastructure planning, cloud migrations, cybersecurity strategy, compliance, and business continuity.
Network Support
Keep your network secure and high-performing with proactive management, 24/7 monitoring, system upgrades, and support for office expansions.
Data Backup & Protection
Safeguard your data with automated cloud backups, disaster recovery planning, ransomware protection, and continuous monitoring.
Office 365 Services
Streamline your Office 365 or Microsoft 365 environment with secure setup, ongoing administration, license management, and integration with third-party tools, optimized for productivity.
Accounting Firm IT Services
Receive industry-specific software support, compliance guidance, and proactive network management, trusted by CPA offices and financial service providers.
Our Partners
Proven Results: Key Performance Metrics That Drive Business Value
38+
Years supporting Ottawa SMBs
90+
Years of combined experience
10+
Average client retention (years)
Transform IT Challenges Into Growth Opportunities with a Top IT Company in Ottawa
Experience end-to-end IT management built for growing businesses.
Crestline IT Services delivers proactive support, continuous monitoring, and tailored solutions that prevent downtime and reduce security risk before they impact operations.
We take full ownership of your IT environment, resolving issues completely and maintaining stability across systems.
With Crestline as your technology partner, you can focus on growth while we manage, secure, and optimize everything behind the scenes.
Comprehensive IT Asset & Lifecycle Management
Get complete IT asset management and lifecycle support. Enjoy seamless tracking, compliance assurance, and cost optimization for both hardware and software assets. Crestline’s expert team delivers clear reporting, warranty management, and continuous process improvement. This ensures your technology investments drive efficiency, security, and business continuity, every step of the way.
Stop Managing IT. Start Growing.
Take control of your IT, reduce downtime, cut costs, and gain a trusted partner in Ottawa.
Advanced Security & Compliance for Peace of Mind
Security and compliance are foundational in every solution. Crestline IT Services integrates multi-layer protections, including 24/7 monitoring, endpoint security, MFA, and encryption, to safeguard your data and operations. Stay ahead of cyber threats and regulatory requirements with ongoing updates, proactive monitoring, and expert guidance tailored to your industry.
Our Other IT Services in Ottawa
Explore more ways Crestline can support your technology needs.
Proactive, Multilingual IT Support When You Need It
Expert support is always within reach. Enjoy remote and onsite helpdesk services in both English and French, rapid average response times under 60 minutes, and most issues resolved in less than two hours. Whether you need urgent troubleshooting or ongoing optimization, Crestline keeps your business running smoothly with a client-first approach.
FAQs About Our IT Company in Ottawa, ON
We work with small and mid-sized businesses that rely on technology to operate efficiently but don’t want the burden of managing IT internally. Our services are designed for organizations that need dependable systems, responsive support, and a long-term technology partner rather than reactive, break-fix help.
We provide responsive remote and on-site IT support to help employees resolve issues quickly and get back to work. Our technicians are familiar with each client’s systems and workflows, allowing us to troubleshoot efficiently while also addressing underlying causes to prevent the same issues from returning.
We protect business environments using a layered approach that includes system monitoring, access controls, secure configurations, backups, and ongoing maintenance. Our focus is on reducing risk across the entire IT environment, ensuring data remains protected and recoverable even during unexpected disruptions.
Yes. We help businesses plan, migrate to, manage, and optimize cloud platforms including Microsoft 365. This includes secure setup, user management, collaboration tools, and ongoing administration to ensure systems remain efficient, secure, and easy for teams to use.
We provide IT consulting to help businesses make informed technology decisions that support long-term goals. This includes infrastructure planning, cybersecurity strategy, compliance considerations, hardware lifecycle planning, and business continuity, all delivered in clear, practical language.
Your Complete Ottawa IT Company Backed by Real Expertise
Resolve IT issues quickly and completely with responsive support that keeps your systems running and your team productive.
Gain peace of mind with continuous monitoring and layered protection that safeguards your systems and data around the clock.
Work with experienced IT professionals who align technology decisions with your business goals and long-term growth.
Reduce recurring IT disruptions through proactive management that fixes problems at the root instead of applying temporary patches.
Simplify budgeting with a flat monthly IT model that removes surprise invoices and delivers consistent, predictable costs.
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